Premises Regarding the Knowledge Economy
November 12, 1996
by Gail and Matt Taylor
originally published in the journal Mobius,
pp 27-32, December, 1993
It is impossible to take an organizational structure
designed to ignore creativity and tweak it to facilitate creativity.
The structure must be completely re-designed and underlying assumptions
about creativity and productivity re-framed. This new system must
be built on the expectation of creativity, high productivity and work
happiness as the norm!
The approach can start anywhere. Creating this capacity
is never separated from the organizations main work. It is accomplished
by doing the work in a new way.
Incremental improvement is not effective or rewarding
as a standard. Breakthrough thinking is easier and essential - in
everyday work - day after day.
The work pays for itself as it goes because the productivity
increases outgrow the costs. Solutions are simple, but they are not
free. The major cost is the willingness and time investment of each
member of the organization to actively re-think and re-work the workplace.
Knowledge is the prime resource and the knowledge worker
is the principle producer; the organization is the servant.
There is no inherent conflict between producer, manager,
stockholder and customer. Everyone is a stake holder and everyone
wins through collaborative interaction. This is the business of business model
and managements prime responsibility to make it happen.
All people are inherently creative. Vast riches lie
dormant within the human mind - riches that most people have not considered
because they assume them to be scarce, unmanageable, and unknowable
be managed directly. It cannot be forced but it can be facilitated
to levels currently unrecognized by creating proper environments where
it can flourish.
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