Contents
1..............Chapter 1. Slaying Monsters, Saving Kingdoms
compressing time to action and generating orders of magnitude returns...brings collaboration out of conflict and scarcity mentality...the structure must evolve because structure wins...you must start with the current "DNA" and go from there
11............Chapter 2. Beginning The Quest
everything speaks...setting the tone in the music of our lives and ourwork...folding many different perspectives and individuals together inthe work...employing a process to focus as much data and energy as possible...creatinga neutral space for discovery and interaction
27............Chapter 3. Freeing Time & Attention
shattering the limitations we accept regarding time...employing techniquesto provide the focus and discipline necessary for breakthrough creativity...balancedintensity, immersion, concentration, attention, rhythm over time...executivemultiple cycles of the creative process leads to geometrically increasingreturns
43............Chapter 4. Exploring New Terrain
learning to scan individual and I teams...stretching mental muscles...employing a comprehensive toolkit instead of looking for the silver bullet...you can't drive change and still be careful...what it means to participate in a design process
61............Chapter 5. ...And Expanding Your Universe
the difference between scanning and planning...employing the first halfof the creative process for learning so that good decisions can be madefor the second half...the importance of managing knowledge...increasingthe flow of the data stream...using scanning to outframe the situation
81............Chapter 6. Using The Power Of Space AndPlace
using changes in the physical environment as aids in making mental leapsand emotional shifts...managing the environment so that people naturallyand spontaneously creative, productive and cooperative
101.........Chapter 7. Case Study: Facing The Abyss
creating the game...engendering collaboration...the discipline of thechange agent...the role of the facilitator...embracing the risk of startingwith a blank piece of paper...asking the right questions...living withuncertainty, ambiguity, and paradox...embracing discomfort as a precursorto fundamental change...solving problems instead of assuaging conditions...gettingout of the box by being a kid again
125.........Chapter 8. Leveraging Complexity
employing complex metaphors to illuminate complicated problems...using indirect and nonlinear approaches to understanding complex systems...understanding that the problem is so complex that it requires the consideration of hundreds of options instead of just a few
139.........Chapter 9. Inventing The Problem
following the process of iteration:design, test and redesign...avoidinga limited solution set...broadening the definition of the problem...buildingmodels
159.........Chapter 10. Magic Behind The Scenes
the science and art of facilitating the creative process...flockingand swarming...exemplifying the behavior you want to see established...supportingthe creative process by being invisible...being in the game as a collaborator,never an observer
177.........Chapter 11.Tactical Planning At Warp Speed
making deep changes-avoid exhausting yourself in the little changes...theart of assembling the high performing team...envisioning the preferredfuture state and then bringing a little future back to here every day
199.........Chapter 12. Designing The Ride
embracing wholeness in the process:there is no single point or eventthat triggers the solution to precipitate...creating a balance betweenscripting and improvisation...building a design for an event instead ofan agenda...using scan focus act model as a template for designing a session
223.........Chapter 13. Giving Up the Illusion of Control: Fear, Frustration, and Other Forms of Loathing how to Sponsor a DesignShop® Event
...overcoming the fear of embracing true collaboration without exertingcontrol...letting vision, plan and the implementation emerge
237.........Chapter 14. Bringing the Future Back Home
hot to bring the results of a DesignShop event back home...structure wins...determining which structures to change in order to redirect and loosen the hold of the status quo
259.........Axioms
the assumptions underlying collaborative, creativity, planning, andthe emergence of enterprise
261.........Further Reading
Acknowledgments
Index